| Your Rights |
- Patients' rights are posted in all rooms.
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Fire Safety |
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Follow the instructions of staff in case of a fire situation
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| Formalities |
- Soon as you arrive introduce yourself to the admissions
- Leaving: The admissions staff will contact you in your room to pay your bill
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| your Stay |
- Rooms
- TV with satellite channels
- Refrigerator (first class and luxury)
- Visits
- Opening hours: from 10h to 13h and from 16h to 20h
- Unless authorized by the arrival of children under 16 years is not recommended
- Tobacco
- Al-Koura Hospital is a smoke-free hospital. It is forbidden to smoke in the rooms and services
- Meals
- Breakfast at 8am
- Lunch at 12
- Small Snack at 15h (Pediatrics and maternity)
- Dinner at 17h
- Cafeteria (level -1) and open press briefing from 7 to 19h except Sunday from 7h to 14h
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| Miscellaneous information |
- Your opinion is important, a satisfaction survey will be given to you on your leaving .
- Complaints and suggestions boxes are available at the main entrance of the hospital and emergency
- Information brochures are available in all health services
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