About us
Our history :
Al-Koura Hospital was founded in 1994 under the leadership of a group of doctors.
It has grown over time.
Currently the hospital has 90 beds to support different types of patients in outpatient, inpatient, intensive care or emergency.
Our services cover a large number of specialties in medicine, surgery including ambulatory surgery, pediatrics, cardiology including cardiac catheterization, adult and neo-natal intensive care, uro-nephrology with a hemodialysis center and a room. lithotripsy and gynecology-obstetrics.
A multidisciplinary team is at your service and listens to you 24 hours a day with more than 150 healthcare and administrative professionals and more than 150 doctors to provide you with the care, tests and treatments you need and to guarantee your safety.
Our values :
Our entire team strives to defend our values:
o QUALITY: the patient is always at the heart of our care process, the continuous improvement of our services is our daily concern, an always more efficient technical platform is put at the service of your health.
o PROXIMITY: An offer of care that meets the needs of our population and optimal use of our resources to ensure the best cost and allow the greatest number to have access to quality care.
o HUMANITY: You will be cared for in a warm and dedicated environment.
o RESPECT FOR THE PATIENT: Throughout your stay, our team will take care of you with dignity and honesty.
o LISTENING: Communication with the patient and between professionals is favored to better meet your needs.
Quality-Risk Management:
o At the heart of our concerns, the quality of our care and your safety are a priority for our team. As evidenced by the unqualified accreditation granted by the Ministry of Health in 2011.
o Your opinion and your suggestions are important for us, an inquiry will be given to you at your exit and boxes are at your disposal to send us all your comments.
o If you have a complaint, you can contact the quality department (extension 404) or fill out a complaint form available in all departments.
